How do I post my console to you?

Customers wanting to send a console for repair should use the Collect Plus service, It’s free, convenient, and fully trackable. Once you have placed your order through the site you can print your free post label. After you have packaged up your console securely and attached your free post label to the box, take it to your nearest Collect Plus point (there are 5800+ in the UK).

If, for whatever reason, you can’t print the label, please contact us via the methods listed below to request that a label be posted to your address.

Call us on: 0191 580 1838
Email us at:

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    Tony Carter

    why have I just had to change my password?
    all I want is to be able to print off a returns label

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